Frequently Asked Questions

Frequently Asked Questions about Oscar McMaster electronic medical record system. How to guides for various functionalities within the EMR.

How can I get support for Oscar?
Juno EMR Services offers support for general customers issues in 3 different ways: 1. By Email to support@junoemr.com which will create a ticket in our sup...
Wed, 21 Feb, 2018 at 2:49 PM
Adding a drug in the drug list
 You can add drugs to the Drug menu by opening up the prescriptions of a patient and adding the drug as a custom drug. Type in the drug name and make su...
Thu, 23 Jul, 2015 at 2:58 PM
Adding an eForm to my account
I have the necessary components for adding an eForm to my Oscar instance (image files and html/javascript code). How do I go about adding these files ...
Thu, 23 Jul, 2015 at 3:01 PM
Can't login - "Account Expired" Error Message in OSCAR
The "Account expired" error message appears when a user with an expired login record attempts to log in. It can be easily solved by a user who...
Thu, 18 Aug, 2016 at 10:34 AM
How can I add a new provider to my Oscar instance?
I need to add a new person to my Oscar instance. What are the things I need to do to give them basic access? Answer You can add a new user in thr...
Thu, 23 Jul, 2015 at 3:00 PM
How can I add measurements to be mapped directly into flowsheets?
I'm getting lab results back with a lot of data, but some of it is not appearing directly in the Diabetes, Hypertension, or other flowsheets for ...
Thu, 23 Jul, 2015 at 3:01 PM
How Can I Unmerge Demographic Records?
 How can I unmerge demographic records that have been accidentally merged? Answer Unmerging patient files can be done by following these step...
Tue, 2 Aug, 2016 at 9:40 AM
How do I export Patients to .pdf in Oscar?
 We have a provider that has moved to a new practice and we are in the process of extracting her client's charts in OSCAR (potentially 400 - 600). ...
Thu, 23 Jul, 2015 at 3:01 PM
How do I get rid of blank pages when printing?
 It's likely that your browser print settings have margins enabled. As we suggest using Firefox 24.2, this is what we'll focus on. First, per ...
Thu, 23 Jul, 2015 at 3:03 PM
How do I print a Day Sheet?
A Day Sheet is a list of appointments for a date and time range which can be printed from Oscar. To print a Day Sheet, follow the following steps. ...
Thu, 21 Jul, 2016 at 11:29 AM