Juno EMR Services offers support for general customers issues in 3 different ways:

1. By Email to support@junoemr.com which will create a ticket in our support queue

2: By Submitting a Web Ticket on this portal

3. By Phone at 888-686-8560 x1


Our support hours for normal issues are 8:30AM to 5:00PM Monday to Friday Pacific Time except BC Statutory Holidays. For after-hours emergencies please call-in and follow the prompts to reach our after-hours call centre.


If you would like to set-up a training session for Oscar please email support@junoemr.com with your available times and one of our team will reply to book something with you as soon as possible.